Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • United Kingdom : 4 - 8 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and cancellations

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

Request a cancellation within: 0 hours of purchase

I don't accept exchanges

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Can this be made in silver/gold?

Most likely, yes! If there is more than one in stock then it’s a very high chance of that being feasible, just message me and I will try my best to make it happen.

Can I change the length?

Absolutely! Some of my earrings are with a dangly chain, and that can be changed to however long/short you would like. On all gold earrings I can also add a chain if that’s your preference, for no extra cost.

Care instructions

All my jewellery is handmade, it’s water resistant but not water proof, so best to avoid wearing in the shower/bath, sea, pool, etc.