3-5 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 0 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Most likely, yes! If there is more than one in stock then it’s a very high chance of that being feasible, just message me and I will try my best to make it happen.
Absolutely! Some of my earrings are with a dangly chain, and that can be changed to however long/short you would like. On all gold earrings I can also add a chain if that’s your preference, for no extra cost.
All my jewellery is handmade, it’s water resistant but not water proof, so best to avoid wearing in the shower/bath, sea, pool, etc.
Please get in touch if your item never arrived. Buyer is responsible to open a dispute with Royal Mail if lost, please choose Next Day Tracked Delivery for tracking number.
If it has been more than 3 months, it will be impossible to open a case with Royal Mail, and the package is most likely lost. Please get in touch within 30 days of ordering if it has not arrived.
If a package gets returned back to us, we will get in touch about re-sending it.